woman writing

Information and advice

As a responsible lender, we want to give you as much information as possible about vehicle finance and credit cards before applying for the services we can provide, so you are as informed as possible. There are a variety of websites that provide key information and advice for consumers.

Responsible lending

Guidelines for consumers regarding responsible lending are supplied by the following organisations:

Finance and Leasing Association An impartial guide to financing your car.

Financial Conduct Authority (FCA) The FCA regulates financial services firms in the UK, including banks and building societies, mortgage and insurance brokers and advisers.


Advice on debt issues


Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces provide help and support to serving or retired personnel and their families with a range of services that cover financial, practical and emotional issues.   Army Welfare Service (AWS) is a professional and confidential welfare support service for Army servicemen and women and their families, providing community support, personal support and HIVE information services.
  StepChange Debt Charity offer expert, tailored advice and practical solutions to problem debt. They have a range of our online tools and helpful advice aimed to help people keep on top of their finances.   The Money Advice Service offer free, unbiased and independent advice. The Money Advice Service are an impartial service, set up by the government to help people make the most of their money.
  National Debtline provides free, confidential and independent advice on how to deal with debt problems.   Advice UK member centres offer debt advice including specialist advice for minority communities and people with disabilities.
  Money Advice Scotland is a charity which promotes the development of free, independent, impartial and confidential debt advice throughout Scotland.   Debt Action NI is aimed at helping those most financially vulnerable in Northern Ireland. They offer free, confidential and impartial debt and money advice services.
  Citizens Advice Bureau (CAB) has trained advisers providing specialist information and advice on a range of legal matters including consumer issues and money advice.